Workforce Training and Support

This domain relates to developing and supporting people within the organisation to have the knowledge and skills they need to enable trauma and ACE (TrACE)-informed practice to be sustained and embedded. The domain aims to help organisations on their TrACE journey to establish a culture of ongoing supportive, learning cycles that recognize the
importance of the wellbeing and safety of the workforce and provision of tools and resources to embed this the practice.

A workforce training and development strategy can set out the priority and communicate the outcomes of this approach to help staff and volunteers to be equipped with skills and knowledge on ACEs, trauma and wider adversities and their potential impact, and to be able to respond to this appropriately in their work, and in support of each other through the provision training and resources at the appropriate practice level of the trauma-informed Wales Framework .The publication of the strategy and communications around it are also an important way to maintain the messages around why the organisation is implementing the TrACE toolkit, how taking a trauma and ACE-informed approach can mitigate against and prevent further harm, and the commitment of the organisation to equipping staff and volunteers with what they need to be able to do this.

Resources and tools that support this are found in this domain area and consideration should be given to provision of regular supervision and reflective practice opportunities to promote staff wellbeing and foster a culture of continuous learning to embed and sustain the training strategy as part of it.

In this video our TrACE Project Manager Emma gives a brief overview of the workforce training and support domain area.

Resources

Here you will find resources that will help to develop an organisational approach to trauma and ACE-informed workforce, training and support.

Reflective Practice Starter Kit

Reflective Practice is a way of describing all the practical ways we have of building our reflective capacity so that we have the circumstances to think, process and make sense of what is happening as part of a continuous cycle of knowledge creation that informs behaviours and actions. Reflection is about being accountable and taking appropriate responsibility for learning.

Reflective practice is essential to ensure that what we do and how we do it is continually thought about. Many of our organisations work with people in distress and in complex and challenging situations. This can leave us feeling frustrated, tired, hopeless or angry. This can impact on the way we work with people, and it can also impact on our own lives. One way we can look after each other and ourselves is by making space for thinking and reflecting on how and what we are doing.

This Reflective Practice Starter Kit is designed to be a practical starting point for these complex conversations and to support the development of a reflective and learning culture within your team, organisation or for yourself. This kit aims to help everyone involved in the TrACE-Informed journey to take steps to include reflective practice in their day to day operations. By doing so, the organisation will benefit from a strong learning culture, rooted in continuous improvement that includes not just what was done, but how it was done and how that felt for the people involved so that good practice can be embedded further and areas identified for further review and development.

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Introduction to Adverse Childhood Experiences (ACEs) and Trauma-Informed Practice E-Learning course

The e-Learning, developed by ACE Hub Wales with people and organisations across Wales, is available to everyone and can be found in the training resource section pf the ACE hub Wales website (Button below). This short, desk top learning will take around 60 minutes to complete and provides foundational understanding about ACEs, and an introduction to the Trauma-informed Wales Framework.

The ACE Hub Wales e-Learning is offered at the ‘trauma-aware’ practice level of the Trauma-informed Wales Framework. The trauma-aware practice level is a universal approach that emphasizes the role that we all have as members of Welsh society, personally and professionally, and seeks to raise awareness and understanding. This course includes an introduction to the terminology used, provides an evidence based foundational understanding of ACEs, adversity and traumatic events; and introduces the strengths based, co-produced and inclusive approach of our Trauma-informed Wales Framework. Everyone who completes the course will receive a certificate.

Get it touch with the team at ace@wales.nhs.uk if you would like to discuss including the e-learning course in your organisation’s Learning Management System

E-Learning

Trauma-Informed Training & Resources: Mapping & Gapping

Available on the Trauma-Informed Wales Framework website, this report considers training and resources that are described as trauma-informed approaches in Wales, and how they map to the Trauma-Informed Wales Framework principles and practice levels. The research carried out seeks to understand the challenges to providers in understanding the Framework and assessing how their materials fit within this, and how these could be overcome.

Read more here