Get Support

If you are in immediate danger, dial 999.
If you are concerned about the safety or well-being of a child call the Police on 999 or contact the NSPCC Helpline – 0808 800 5000.


ADFAM gives information and support for the families of drug and alcohol users.


Bawso are committed to providing advice, services and support to black minority ethnic communities and individuals in Wales who are affected by abuse, violence and exploitation. The dedicated team have been providing practical and emotional support to BME victims of domestic abuse, sexual violence, human trafficking, female genital mutilation and forced marriage in Wales for over 25 years. Call 0800 731 817.

C.A.L.L. Mental Health Helpline

C.A.L.L. (Community Advice & Listening Line) offers a confidential listening and support service. C.A.L.L. offers emotional support and information/literature on mental health and related matters to the people of Wales. Call 0800 132737 or text ‘Help’ to 81066.


Childline is there for children and young people, online, on the phone, anytime. You can speak to someone over the phone, online or send an email. Call 0800 1111.


Crimestoppers in an anonymous crime reporting service. If you have information about a crime, you can contact Crimestoppers by phone or online. Call 0800 555 111.

DAN24/7 Wales Drug and Alcohol Helpline

A free bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs and alcohol. Call 0800 808 2234 or text DAN to 81066.

Displaced People in Action

DPIA is a Cardiff based charity with spread as far as Newport, Swansea, Wrexham, Torfaen, Caerphilly and Blaenau Gwent. Since 2001 DPIA has worked to help refugees and asylum seekers to become more confident, more integrated and self-sufficient and to help them feel at home in Wales.


Fearless is Crimestoppers youth service. Children and young people can report a crime anonymously, online or by phone through this service.  Fearless also provides educational resources for professionals who work with children and young people, and outreach workers are available to deliver workshops.


The team at Galop has decades of experience in supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.

  • LGBT+ Domestic Abuse Helpline: 0800 999 5428
  • Conversion Therapy Helpline: 0800 130 3335
  • LGBT+ Hate Crime Helpline: 020 7704 2040

Help Me Quit

Help Me Quit is the single brand for free NHS stop smoking services in Wales. Call 0800 085 2219.

Live Fear Free

If you have experienced domestic abuse, sexual violence and/or violence against women, or are worried about a friend or relative who is experiencing any form of violence or abuse you can call them to for confidential help and advice. Call 0808 801 0800.


Meic offers free, confidential, anonymous information, advice and advocacy helpline for children and young people. You can speak to someone over the phone, over text or online. Call 080880 3456.

MIND Cymru

MIND Cymru provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve mental health services, raise awareness and promote understanding. Call 0300 123 3393.

National Association for People Abused in Childhood (NAPAC)

NAPAC offers support to survivors of childhood abuse including physical, emotional or ritual or as the result of neglect. Call 0808 801 0331.

NSPCC Helpline

The NSPCC helpline is there for adults who have a concern about a child or young person. Trained professionals will talk through your concerns, give expert advice and take appropriate action to protect the child. Call 0808 800 5000 or text 88858

Oasis Cardiff

Oasis Cardiff provides a warm Welsh welcome for Refugees and Asylum Seekers, providing support for roughly 100-150 visitors each day from around the globe, this includes people from Iran, Iraq, Afghanistan, Sudan, El Salvador, and Ivory Coast among many other countries.

Professionals Online Safety Helpline

The Professionals Online Safety Helpline (POSH) helps all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face. Call 0344 381 4772


Relate is a counselling service working to promote health, respect and justice in couple and family relationships. Call 0300 100 1234.


If you are in crisis, or something is getting you down, the Samaritans can be contacted 24 hours a day, every day of the week. Call 116 123 or 0808 164 0123 for support in Welsh.

Victim Support

Victim Support is a national charity giving free and confidential help to anyone affected by crime. If you have been the victim of hate crime then you can call Victim Support on 0300 303 1982 and they will report it on your behalf.

Welsh Refugee Council

The Welsh Refugee council works to support asylum seekers and refugees at the most critical points of their lives, enabling people who have been forced to seek sanctuary to find their feet and begin building a life in Wales.

Welsh Women’s Aid

Welsh Women’s Aid is a national charity working to end domestic violence against women and children.

Young Minds Parents Helpline

The Young Minds Parents Helpline is available to offer confidential advice to parents and carers worried about a child or young person under 25.